How To Shape Culture

A proactive culture can help your organisation become a shining beacon of success, making your life easier, more fun, and without the normal daily friction and fire-fighting. 

The outcome is "improvement pull" and conversations about line improvement ideas providing leaders with a daily forum to shape outlook and reinforce behaviours.

It is these conversations that provide the vehicle to set expectations and change behaviours but it only works if all leaders are aligned so that the conversations have a consistent message.

That includes a commitment to establish a culture of shared learning, collaboration and continuous improvement.  In some cases that involves leaders in adopting new and unfamiliar ways of working which can seen counter intuitive to those who are more comfortable with a command and control approach.

Logic alone is not enough to change management instincts developed over time.  A practical way to do that is  through practical projects that involve the leadership team in developing their collective understanding of gaps and barriers to progress, applying new ideas and reflecting on lessons learned.

Through that, aligned leadership teams becomes magnets of excitement/ excellence that get other people curious about what is happening. Curiosity becomes engagement which generates the improvement pull.

Learning Clubs linked to workplace learning projects provide management and project teams with the vehicle to do just that as part of the day to day management process.

A typical Learning Club agenda covers:

  • Awareness and shared learning to develop a deeper understanding of the issues involved in the specific issue.
  • Alignment of priorities and next steps across the team
  • Review, reflection and action planning
  • Application and testing of ideas

Each Learning Club programme is designed to support the development of internal capabilities using practical improvement team projects to explore and resolve real business issues in the real world environment.

Topics include  

During quarterly cycles, the issues discussed and actions agreed are applied as part of the day to day management processes.  This "hands on" experience is supported with coaching from specialists using a mix of face to face and remote support. 

Monthly coaching touch points are used to provide real time feedback on cultural development and guidance on how to resolve real business issues in the real world environment.

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