Lean Office Green Belt Training

All business functions within a company are linked by their administrative processes so the health of those process has an impact on everyone's work rate.

The impact of weaknesses is felt by every function in terms of bureaucratic delays, lost productivity, excess cost and lost capacity.. Problems most frequently occur at the interfaces of administration workflow. This lack of synchronicity is a common cause of waiting time, work backlogs defects and customer service issues. In other cases, the escalation of decisions that could be taken locally add to management workloads resulting in decision bottlenecks. Finally, as companies grow and adapt to the market their admin processes also need to adapt to provide a sound foundation for meeting future business challenges including:

• Methods and organizational control (R&D, Engineering, Personnel, Training);
• Product and Materials control (Procurement, QA, Customer Service, Logistics);
• Operations and Equipment Management (Production, Maintenance).

The workshop content is relevant to Managers, Team Leaders, and Change Agents faced with the challenge of improving information and administration processes for:

• Business to business order processing/quotation management.
• Manufacturing planning and supply chain.
• Financial/accounting back office.
• Customer services.
• HR, Sales, Engineering, Quality, and Purchasing.
• Project administration.

Workshop is led by Neil Trivedi

Neil is a respected Lean specialist and change agent within the Automotive, Aerospace, Food, FMCG, Transportation, Biomedical and Public Sectors. He has spoken at many lean conferences including the respected LEI conference.

Neil’s early career in operational management progressed through team leader and project roles to site management. This led on to an international lean improvement role with Mars and GKN. The practical nature of the resulting Lean Office approach bears witness to his grounding in operational reality as well as his understanding of how to align shop floor action with strategic business drivers.