Maintenance Auditing Workshop

Until you know where your current maintenance activities sit in the realm of "Best Practices" how do you decide what better performance - in your drive for continuous improvement - will look like? How do you then ensure the standards you set are being delivered and maintained?

This course introduces candidates to the role of audit, how to prepare, undertake and report an audit as well as some of the one to one interview skills necessary to the role.

This includes guidance on identifying Best Practice and gaps against current practice (using benchmarking as appropriate) and through example and exercises how an audit report might highlight and recommend Performance Improvement.

All Senior Managers with a responsibility for or interest in maintenance and/or maintenance performance, those seeking tangible in house and general business guidance on maintenance performance measures, guidance on current "Best Practices" and how progressive (continuous improvement) measures can be established and monitored for a maintenance function. The course is also of interest to Quality personnel reviewing maintenance compliance and contribution to International Standards (ISO 9001, 1800, 1400 etc).

This includes:

• Plant Managers
• Operations Managers
• Production Managers
• Engineering or Maintenance Managers
• Continuous Improvement personnel
• Quality Assurance/Compliance personnel
• Change agents and engineering business sponsors

Understand how the aims, objectives, strategy and policies of maintenance can be structured to meet business needs and mirror accepted "Best Practice" models both as an integral part of the business as a whole and as a standalone model.The objectives of this programme are to provide participants with an awareness and working knowledge of how to:

• Audit their maintenance operations
• Use the results to establish and monitor an effective improvement strategy
• Establish Auditing as a key element of their maintenance management strategy
• Make a business case for improvement initiatives
• Use/reference benchmarking and a range of Lean Six Sigma tools and techniques to drive improvement initiatives

This will enable candidates to...

• Scope, plan and structure an audit
• Understand some of the skills required and barriers to data and information collection
• Be able to analyse processes and identify shortfalls in their performance
• Be able to construct a continuous improvement matrix that will reflect findings into a tangible and usable management guide to gaining improvements.
• Appreciate the role of benchmarking
• Record and present findings in a useful manner that can identify shortfalls and put forward recommendations to drive improvement.

Section 1: Why Audit?
• Section 2: Maintenance Auditing
• Section 3: Maintaining and Improving Maintenance Performance
• Section 4: Maintenance Benchmarking and Performance Measurement

Section 1: Why Audit?
o Introduction to auditing
o Maintenance Management models for different operations
o Organisational and International standard models

Section 2: Maintenance Auditing
o The Maintenance Auditing Process
o Maintenance Auditing Methodology
o Conducting a Maintenance Audit
o Maintenance Audit Simulation Case Study
o Using Maintenance Audit Results to Plan Improvement Strategies

Section 3: Maintenance Benchmarking and Performance Measurement
o Maintenance Performance Measures and Metrics
o Key Performance Indicators
o Integrating Benchmarking results into improvement and objective setting processes
o Using findings to establish improvement objectives and strategies

Section 4: Maintaining and Improving Performance
o Understanding failure
o Identifying Improvement Opportunities
o Making the Business Case
o Standards and Lean 6S

Colin Sanders

Colin served a Royal Air Force apprenticeship as an aircraft mechanical engineering technician. After serving his apprenticeship he progressed through trade (Licentiateship of City & Guilds) and supervisory management development (MISM, management and instructor training) to become a senior operational manager and planner.

As a consultant Colin has supported maintenance improvement and change management programmes as a project manager, advisor and facilitator in a range of operational excellence projects. He has extended his consultancy experience to include the application of business process reengineering and implementation of performance measurement to clarify operations and maintenance accountabilities and support the delivery of business improvement goals.

Industry experience includes food manufacturing and processing, engineering, medical supplies and steel fabrication. Colin is also a specialist advisor for the Manufacturing Advisory Service.