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"No useful improvement was ever achieved by a lone individual."
Where lasting improvements are achieved, it is due in no small part to the collaboration of individuals across organisational levels, functions and work teams.
Even if it is the Chief Executive who wants to implement a great idea, that will need the involvement of other personnel to make it happen.
Similarly, the front line operator or engineer with a great improvement idea, will need the support and buy in of other personnel, shifts, team leaders, managers etc to get that idea adopted.
It comes as no surprise, therefore, that an internal improvement network is fundamental to the delivery of any improvement goal.
The Improvement Leader Network Roles
The table below sets out the roles that form a typical improvement network to illustrate how this brings together multiple improvement leaders as the meet the challenge of delivering improvement goals such as:
-
- Breaking out of reactive maintenance
- Scaling up for growth
- Raising Standards
- Step out performance
Who |
What |
|
Business sponsor |
Set improvement goals and priorities and accountabilities for delivering them. Allocate/approve resources as required. |
|
Change Agent/ CI Manager |
Guide the business sponsor in setting goals, priorities and action plans to deliver those goals. |
|
First Line Leader |
Identify a small team of front line personnel to develop the project trouble map and work on the improvement process |
|
Cross functional team |
Follow the improvement process to develop a deeper understanding of the issues, implement and refine solutions |
|
Subject Matter Experts and Trainers |
Standardise and systemise new areas of best practice. |
|
Planner |
Integrate the improvement activities as part of the routine work plan |
|
Support functions |
Provide input and expertise to guide the team towards its goals |
Figure 1: Improvement Leader Roles
How can DAK Academy Help
Training and coaching to develop the above improvement leader competencies are a key part of our LeanTPM support pathways for:
- Breaking out of reactive
- Scaling up production
- Reducing Minor Stops and Quality Defects
- Delivering step out performance
For more information about how we can help your organisation to develop its improvement leaders contact us for an informal discussion.
